Allslots casino is a well-known name in the online gambling industry operating since 2000, as it is a part of the well-regarded Jackpot Factory Group; this group was previously named “best Casino Group” in 2007. Allslots casino is eCogra certified and uses software supplied by the infamous MicroGaming.
The casino accepts players from all around the world except for U.S players.
With a colorful and user friendly interface this casino offers their players a wide range of games, not just slots that might be concluded from their name.
Casino Games in the AllSlots Casino
Despite the fact that Allslots casino has been operating continuously for nearly two decades, their gaming software is up to date thanks to MicroGaming, with stunning visual and sound effects, you definitely get the feel that you’re playing on the most recent state of the art gambling platform, backed up with years and years of experience.
Players have the choice between playing on downloadable desktop software that includes all of the casinos games.
Second is playing directly on your browser. Then finally the third option that allows you to play on your mobile devise by using the Allslots mobile application.
When it come sto the games collection, to no one’s surprise, allslots casino provides an enormous slots games collection, more than 200 variations curtesy of MicroGaming, and 14 progressive jackpots. These slots games comes with every different feature you can possibly think of.
Customer support of this All Slots Casino
Believe it or not, getting help at online casinos sometimes can be needlessly complicated and difficult due to the limited contact option provided to the players.
That’s not the case for Allslots casino, their customer service is available 24/7 through many different contact options, with dedicated phone lines also available 24/7 and live chat support; their teams are always available to solve player’s issues.
However, as stated before, with all these options customer support should be impeccable, sadly in recent years, that’s no longer the case, as the quality shifted and started slowly but surely declining year after year.
If you dig around for a little while, you’ll quickly be swamped with endless players complaints about their customer services being either too slow, or rude and not helpful at all. Not to mention other problems that we will cover next.
Security and fair Gameplay
When it comes to data security, the casino uses 128-bit encryption, that’s standard and normal for the online casino industry, as they have to protect the player’s personal data, and financial information.
However, historically talking, the allslots casino has been quite inconsistent with their management of player’s complaints, in addition to their shady unclear financial transactions requirements.
The major problem that seems to come between the casino and their player base, is without a doubt the withdrawal process, many have reported and complained that it is extremely complicated, as the casino takes forever to get back to the players, not to mention the over complicated process of identity verification, that can reportedly take over two months, that’s without counting the withdrawal process.
Allslots casino hasn’t declared any clear and detailed withdrawal requirements, and players have suffered the consequences of that many times, which is why the reputation of the casino is a continuous decline.
Some players with huge winnings have found that they’re only allowed to withdraw 5000 Dollars per week, for any player who managed to win more than 5 times their total deposits into the casino, some consider this completely unnecessary and just pure miss-management from the casino’s part.
Not to mention the countless complaints about the casino’s locking down the player’s winning and transferring back the amount to their account, for ridiculous reasons.
Years ago Allslots casino was the standard of quality and the leader in online casino industry, the same can’t be said nowadays, as they have dropped the ball when it comes to the most important aspect, which is customer service, with the ever advancing technology, other casinos offers their players faster and easier withdrawals with many different banking options.
In order to keep up with the competition, and get back to those glory days, Allslots definitely has to take a closer look into their management ways and policies.